HP 3 year Next business day onsite Notebook Only Service UK703E: When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available 24x7, help is there when you need it—so you can get back to work.
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials included
- Serivce-level options with different coverage windows
Support you can count on.
Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line—or at your door.
Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
We’ll be there the next business day.
In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week..
|Service Features||When an issue requires in-person assistance, we’ll be on our way the next business day1 to get you back up and running as soon as possible. Enjoy the extra perk of access to helpful electronic and Web-based tools including firmware, patches, document searches, diagnostics, support forums and more. We’ll replace any parts or materials required to get your hardware back to working order so you can get back to work. Remote access to your system allows our experts to more easily and efficiently find the problem and correct it with your authorization. When complex incidents occur, we’ll be ready. HP’s formal escalation procedures enlist the skills of appropriate resources and third parties to get the job done.|
|Shelf life||Support for network-related problems Data loss or corruption; business interruptions; obsolescence; cosmetic damage; rust; change in color, texture, or finish; wear and tear; gradual deterioration Services required due to failure of the Customer to take avoidance action previously advised by HP Exclusions to the accidental damage protection service feature option Services required due to failure of the Customer to incorporate any system fix, repair, patch, or modification provided to the Customer by HP Damage due to war or nuclear incident, terrorism, unauthorized attempts to repair the product, use of damaged or defective media Damage caused by failure to provide manufacturer's recommended maintenance or operating specifications Services required due to failure of the Customer to take avoidance action previously advised by HP Exclusions to the accidental damage protection service feature option Accidental damage protection does not cover the following: For the nc/nx/nw/TC11xx/TC4xxx product families, major parts replacement is limited to three each per year; for all other products, major parts replacement is limited to one each per year. For accidental damage protection coverage, major parts include but are not limited to the screen (LCD), DVD/CD-ROM, motherboard, processor, hard disk drive, and memory. Once the specified limit is reached, the cost of repair for a major part will be charged on a time-and-materials basis. Alteration or modification of the product in any way Fraud, theft, unexplained or mysterious disappearance, misuse, abuse, or willful act Error in design, construction, product programming, or instructions to the product|
CompatibilityHP Business Laptops & Netbooks
|Unit Of Measure||ea|
Up to 3 Years
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