Helpdesk

Shopping Express Customer Service

Monday - Friday : 9.30am - 5.30pm AEST/AEDT  *excluding public holidays   Saturday, Sunday: Closed

Shopping Express Customer support team can be contacted by:
 
1. Email. Please use the "Submit a Query" button below or email us at mail@shoppingexpress.com.au. Shopping Express account users can login at the left section directly. If you do not have an account or do not wish to login to your account, simply use the right section to submit a query. Our response time for ticket enquiries is within 24 to 48 hours (business days), so there may be some delays for queries made during the weekends.
 
2. Phone. Contact us directly on 02-8338 8899 during our business hours. Please limit using this option to urgent issues that require immediate attention. Thank you for your understanding!